Automatic updates
Every status change triggers a notification to your customer, with no manual work.
Tracking & notifications
Customers informed, without lifting a finger.
At every status change, Catalobee automatically notifies your customer and your team, on brand and on the channel you choose. No more “where’s my order?”.
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- No credit card
- Cancel anytime
- Free forever
- Notifications by email, SMS or WhatsApp
- Custom statuses for your business
- Your carrier's tracking number
A customer who knows where their order is comes back.
The experience after the purchase is what makes customers buy again.
Without Catalobee
- Customers asking all day on WhatsApp where their order is.
- Your team wastes time hunting for the answer in several places.
- Shipping updates typed by hand, one by one.
- Information lost between whoever sells and whoever prepares.
With Catalobee
- Your customer gets an update at every step, without you lifting a finger.
- Your team sees changes in real time, without passing messages around.
- Branded messages by email, SMS or WhatsApp.
- A professional buying experience that builds trust.
Automatic communication that builds loyalty
Customers at ease, a coordinated team, and you focused on selling.
Your customer's channel
Email, SMS or WhatsApp: reach customers where they already talk to you.
Custom statuses
Create the statuses your business uses: confirmed, being prepared, ready for pickup…
Shipment tracking
Add your carrier's tracking number and your customer receives it instantly.
A team in sync
Whoever prepares and whoever sells see the same thing, in real time.
On brand
Messages with your name and tone, for a consistent experience from start to finish.
Turn on notifications in minutes
- 1
Define your statuses
Use the default statuses or create your own to match how your business works.
- 2
Choose the updates
Decide which statuses notify the customer, and on which channel: email, SMS or WhatsApp.
- 3
Let Catalobee do the talking
Your team updates the order status and Catalobee takes care of the rest.
Frequently asked questions
Got another question? Write to us — we reply fast.
Does Catalobee replace my shipping carrier?
No. You keep your usual carrier. Your team adds the tracking number and Catalobee notifies your customer.
Which channels can I use to notify customers?
Email, SMS or WhatsApp. You can choose the channel per status or per customer.
Can I customize the messages?
Yes. Messages carry your branding and you can adapt the text for each status.
Does my team get updates too?
Yes. Your team sees every change in real time in the dashboard, with no manual hand-offs.
Fewer questions. More repeat customers.
Get started today — no credit card, cancel anytime.
Get started